Webster Town Board
January 16, 2025
A workshop meeting of the Webster Town Board was called to order by Supervisor Flaherty at
6:30 p.m. at the Webster Town Board Meeting Room, 1002 Ridge Road, Webster, New York, with
the following officials present:
Supervisor ................................................................................ Thomas J. Flaherty
Councilwoman .......................................................................... Patricia T. Cataldi
Councilwoman ........................................................................... Ginny L. Nguyen
Councilwoman .......................................................................... Jennifer S. Wright
Attorney to the Town .......................................................................... Kyle Taylor
Town Clerk .................................................................................. Danene M. Marr
Absent:
Councilman .......................................................................................John J. Cahill
Department Heads Present:
Finance Director.................................................................................. Paul Adams
Communications Director .............................................................. Bridget Harvey
***
Penfield Volunteer Emergency Ambulance Representative, Glenn Becker, current Board
President, appeared before the Town Board to present an update on the short term, Emergency
Medical Services in Webster (April – December 2024) and update on call statistics for the past
three months (October – December 2024). Mr. Becker reports that the ambulance service
responded to a total of 1,262 total calls in East and West Webster, achieving a coverage rate of
97.1%. Over the entire period of April 2024 thru December 2024 there was 2,017 calls in East
Webster and 1,775 in West Webster, with a combined coverage rate of approximately 96.7%.
The discussion highlights community engagement activities, including participation in the
Webster Fire Christmas Parade of Lights and CPR classes offered to the public at no cost. Mr.
Becker mentions that while they aim for a higher response rate than the industry standard, they
also maintain a balance to ensure the crew’s well-being.
Following the presentation a general discussion took place, where Board members express
satisfaction with the current state of collaboration among first responders, emphasizing the
effectiveness of staffing strategies that prioritize employee welfare to reduce turnover and
enhance service quality.
***
Bridget Harvey, Communications Director, appeared before the Town Board to present the final
draft on the Style Guide for the Town of Webster. The Guide aims to ensure consistency in both
internal and external communications across the organization by providing best practice
recommendations for employees and other representatives when creating and distributing
content. The guide addresses various elements such as audience, editorial style, and formatting to
help residents and users better understand the Town’s messaging. Additionally, Ms. Harvey
spoke to plans to create a unified brand guideline to enhance the coherence of its branding across
different departments, which currently utilize varying letterheads and marketing materials. A
survey will be distributed to gather feedback from staff about the existing branding, with the
intention to potentially update the Town’s logo based on feedback and responses. There was an
acknowledgement of the complexities with integrating new technologies like Artificial
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Intelligence (AI) into Town communications, as well as a push for a more consistent branding
approach across different departments to enhance the Town’s image. It was emphasized the
importance of maintaining a unified identity while recognizing the benefits of distinct branch
where necessary, which as in law enforcement.
Following the presentation, a general discussion took place.
***
Jerry Goldman, Attorney and Agent for Ideal Group Manufacturing, came before the Town
Board to present expansion plans at 999 Picture Parkway. Mr. Goldman spoke on behalf of the
Styer family and presented a proposal to expand the manufacturing facility by adding
approximately 21,000 square feet to the existing building and constructing an additional 11,400
square foot processing facility. The expansion aims to enhance the company’s capacity, which
specializes in high-capacity helical piles, a vital component in the construction industry. The
proposed development highlights flex space, training, and office buildings. The plan involves
access from Document Drive and Picture Parkway, along with substantial landscaping, ensuring
alignment with the Town’s Comprehensive Plan which supports office and light industrial uses
in the area. The Town Board is preparing to refer this proposal to the Planning Board for further
review.
Following the presentation, a general discussion took place.
***
There being no further business to come before the Board, the meeting was adjourned at
7:08 p.m.
___________________________
Danene M. Marr, Town Clerk
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